Privacy Policy

1. Introduction

Mockup Now ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

• Account Information: When you create an account, we may collect your name, email address, and profile information.
• User Content: Designs, images, mockups, and other content you create or upload through the Service.
• Payment Information: If you make purchases, payment processing is handled by our third-party payment processors (such as Apple's App Store). We do not directly store your payment card details.
• Communications: When you contact us for support, we collect the information you provide in your messages.

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Features used, actions taken, time and duration of use, and other diagnostic data.
• Log Data: IP address, browser type, pages visited, and timestamps when you access our Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscriptions
• Generate AI-powered artwork and scenes based on your prompts
• Send you technical notices, updates, and support messages
• Respond to your requests and provide customer support
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud

4. Data Storage and Security

Your content (designs, mockups, project files) is primarily stored locally on your device. We implement industry-standard security measures to protect any information transmitted to or stored on our servers.

While we strive to use commercially acceptable means to protect your personal information, no method of electronic storage or transmission is 100% secure.

5. Third-Party Services

We may use third-party services that collect information, including:

• Apple App Store: For app distribution and in-app purchases
• RevenueCat: For subscription and purchase management
• AI Service Providers: For processing AI artwork and scene generation requests
• Analytics Providers: For usage analytics and crash reporting

These third parties have their own privacy policies governing the use of your information.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project data stored locally on your device remains under your control.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Request portability of your personal information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at help@mockupnow.app.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at help@mockupnow.app.